Wayfinding
A mall directory is a data problem first.
The map a visitor sees is the last step in a chain that starts with leasing: tenant records, suite geometry, ownership, publishing, and upkeep.
Read the noteShort pieces on property data, mall directories, and portfolio operations, drawn from building software for real properties.
Many problems in a real estate portfolio that look isolated are really the result of tools, teams, and information that were never set up to work together.
Read the noteThe map a visitor sees is the last step in a chain that starts with leasing: tenant records, suite geometry, ownership, publishing, and upkeep.
Read the noteFragmentation rarely shows up as a line item. It shows up as rebuilt reports, slow decisions, uneven execution, and too much reliance on what one person remembers.
Read the note