Engagement Archetype

Retail Identity
& System Scale

Client Profile

Multi-Market Retail Operator
High-Growth Regional

Focus

Visual Identity, Wayfinding,
Digital Surfaces, Operations

01 — Challenge

Rapid physical expansion often outpaces brand governance, leading to a "drift" in visual quality across locations.

Regional operators frequently struggle to maintain a cohesive customer experience as they open new doors. Inconsistent signage, fragmented digital menus, and ad-hoc marketing materials dilute the brand equity and confuse the customer.

02 — System Response

Visual Framework

A modular identity system designed to flex across different footprint sizes without losing recognition. Strict typographic and color rules ensure consistency.

Spatial Logic

Signage and wayfinding standards that provide clear customer navigation while reinforcing the brand voice in the physical environment.

03 — Impact

A unified brand experience that scales effortlessly to 50+ locations, reducing the design overhead for new openings and ensuring every customer touchpoint feels premium and intentional.

New York — London — Remote
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